Shipping Policy

Delivery in India

Generally, the estimated delivery time is 5-7 working days, This time may vary according to your delivery location.

In case your location is not served by our courier partners, then we will be dispatching your order through Value Payable Post (VPP). In such cases, delivery duration may vary from 7-10 days or more depending on the delivery location.

Return

Returns are acceptable with the replacement of the products or reversal of full amount paid by the customer with 7 days of receipt of the product. However, returns are limited to the following cases:

  • In case of damaged or defective products: Do not worry, if upon delivery of the product, you find that the product is received in damaged condition immediately notify our Customer Care team at 0120 - 4785785 / 011- 45454545 or info@sanyasiayurveda.com, we will refund, or send a replacement product, depending on your preference after necessary verification. The contents of your shipment and the original packing must be returned along with damaged or defective products.
  • In case of different product dispatched: Do not worry, if, upon delivery of the product, you discover that we have dispatched a different product, immediately notify our Customer Care team at 0120 - 4785785 / 011- 45454545 or info@sanyasiayurveda.com. We will refund, or send a replacement product, depending on your preference. The contents of your shipment and the original packing must be returned along with the products.

Refund

We will initiate your refund within 3 working days of our confirmation. However, it may take 7-15 working days to get it credited/reflected in your bank or credit card account statement as this involves inter-bank refund procedures which may take time.

Cancellation

Cancellations are allowed without any question asked*

  • If you cancel the order before shipped from our warehouse, Rs.100 will be deducted as cancellation fee and remaining amount will be refunded to you in your respective source.
  • If you cancel the order after shipped from our warehouse, Then we can't cancel the shipment, in that case you have to refuse the shipment at the time of delivery and when the shipment received us back than after deducting Rs.100 cancellation fee/postage and handling charges, the remaining amount will be refunded to you in your respective source.